Module 01 2009–2011
Fulbright English Teaching Grantee
U.S. Department of State · South Korea
Key takeawayRead the room. Connection comes before content.
AK
A learning path in 7 modules
Ashley Kim
Forever a beginner. I find where people get stuck and open the door.
From a public school classroom in South Korea to leading customer education in SaaS. Every role taught me one thing. Here they are, in order.
Start courseModule 02 2011–2016
Program Coordinator, Teacher & Tutor
Korea University · ALPS Language School · AEK Education
Key takeawayLess is more. The simplest materials are the ones people actually use.
Module 03 2017–2019
Instructor
University of Washington · Bellevue College
Key takeawayDesign for the edges and everyone benefits.
Module 04 2019–2021
Program Manager
University of Washington Continuum College
Key takeawayListen to learners, then redesign the path.
Module 05 2021
Academic Delivery Manager
Emeritus
Key takeawayQuality at scale is a system, not a heroic effort.
Module 06 2021–2023
Demand Generation Manager
Fullcast
Key takeawayEvery piece of content needs an audience and a job to do.
Module 07 2024–Present
Director of Customer Education & Engagement
Fullcast
Key takeawayMeasure competency, not completions.
Course complete
You've finished the path.
Next step: let's talk about what we could build together.
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